Life360 Reviews

Based on 54 customer reviews from our shopper community, Life360’s overall rating is 2.19 out of 5 stars and 33% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 40% of reviewers consider Life360 overall a good value option, based on a rating of 2.20 from 5 votes. The most common issues with Life360 are around Return Policy, Customer Service and Price & Quality based on a rating of 1.50, 1.67 and 2.20.

2.2

54 Reviews

Overall Rating

5 Stars

9

4 Stars

3

3 Stars

6

2 Stars

7

1 Star

29

Good Value

2.2

Price & Quality

2.2

Shipping & Delivery

0.0

Customer Service

1.7

Return Policy

1.5

All Reviews (54)
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smallfish229
August 01, 2023
"The application had limitations unlike the way it was advertised."
The application fell short of its promises to provide comprehensive details, and to make matters worse, their customer care team is unresponsive to messages. I had to cancel my purchase on the same day because it was simply unrealistic. On the other hand, using TLXINC made it incredibly easy and safe to view features from another device. It was truly a remarkable experience being able to remotely access everything I needed. I was highly impressed with the exceptional care provided by their Instagram customer service.
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smallfrog192
August 01, 2023
"The application had limitations unlike the way it was advertised."
The application fell short of its promises to provide comprehensive details, and to make matters worse, their customer care team is unresponsive to messages. I had to cancel my purchase on the same day because it was simply unrealistic. On the other hand, using TLXINC made it incredibly easy and safe to view features from another device. It was truly a remarkable experience being able to remotely access everything I needed. I was highly impressed with the exceptional care provided by their Instagram customer service.
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heavyfrog214
July 27, 2023
"This review is absolutely terrible."
Terrible! It keeps falsely notifying me that my daughter is at home when she's not. I hardly receive any notifications, and overall, it simply fails to fulfill its intended purpose.
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TerryHarvey
July 27, 2023
"This review is absolutely terrible."
Terrible! It keeps falsely notifying me that my daughter is at home when she's not. I hardly receive any notifications, and overall, it simply fails to fulfill its intended purpose.
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blackgorilla992
July 26, 2023
"I cannot stress enough how much this app has come to the rescue for my family not once, but twice in just this month."
This app has been a lifesaver for my family on two separate occasions this month. We've been using it for a couple of years to keep track of our family members, and overall it works quite well. The only issue is that it's not very accurate when all members are in the same location or nearby.

However, just last week, my husband was driving from Savannah to Missouri when his tire suddenly burst. Thankfully, we were able to quickly locate him using the app. The app's gold membership even covered towing for up to 5 miles, so his car was towed, fixed, and he was back on the road within a couple of hours.

On another occasion, my ex-husband was driving from Phoenix to Georgia and was extremely exhausted. He ended up taking a side road to rest but got lost and stuck in the mud. His phone died, but thanks to the app, we were able to find his last known location and alert a dispatcher and the police. They found him in a confused state but safe. This was especially crucial as he was mentally unwell and unable to seek proper help on his own.

Given these experiences, my family is currently big fans of this app.
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BenjaminRogers
July 26, 2023
"I cannot stress enough how much this app has come to the rescue for my family not once, but twice in just this month."
This app has been a lifesaver for my family on two separate occasions this month. We've been using it for a couple of years to keep track of our family members, and overall it works quite well. The only issue is that it's not very accurate when all members are in the same location or nearby.

However, just last week, my husband was driving from Savannah to Missouri when his tire suddenly burst. Thankfully, we were able to quickly locate him using the app. The app's gold membership even covered towing for up to 5 miles, so his car was towed, fixed, and he was back on the road within a couple of hours.

On another occasion, my ex-husband was driving from Phoenix to Georgia and was extremely exhausted. He ended up taking a side road to rest but got lost and stuck in the mud. His phone died, but thanks to the app, we were able to find his last known location and alert a dispatcher and the police. They found him in a confused state but safe. This was especially crucial as he was mentally unwell and unable to seek proper help on his own.

Given these experiences, my family is currently big fans of this app.
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AveryBradley
July 21, 2023
"The app was a complete failure and I had to search for an alternative."
The app I purchased failed and I had to find an alternative. Despite reading positive reviews, I encountered installation issues with this product. Although they advertised a money-back guarantee, I was unable to obtain a refund and my attempts to contact their customer support went unanswered. I highly discourage using their product! Instead, I was referred to a more professional and reliable phone monitoring service called TLXINC. Their phone monitoring products are the best, and I would recommend them to anyone who needs help accessing their spouse or child's phone. With TLXINC's assistance, I was able to remotely access all of my spouse's phone conversations, including text messages, iMessages, WhatsApp chats, Instagram chats, Facebook, emails, deleted SMS, and much more. Their Instagram customer care was effective and reliable.
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Guy.Gray
July 21, 2023
"The app was a complete failure and I had to search for an alternative."
The app I purchased failed and I had to find an alternative. Despite reading positive reviews, I encountered installation issues with this product. Although they advertised a money-back guarantee, I was unable to obtain a refund and my attempts to contact their customer support went unanswered. I highly discourage using their product! Instead, I was referred to a more professional and reliable phone monitoring service called TLXINC. Their phone monitoring products are the best, and I would recommend them to anyone who needs help accessing their spouse or child's phone. With TLXINC's assistance, I was able to remotely access all of my spouse's phone conversations, including text messages, iMessages, WhatsApp chats, Instagram chats, Facebook, emails, deleted SMS, and much more. Their Instagram customer care was effective and reliable.
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purplemouse374
July 04, 2023
"This app is absolutely brilliant and it's even better that it's free!"
I downloaded this app to monitor my two teenage daughters who were traveling to London alone for the first time. It was absolutely fantastic as it provided me with constant updates on their location whenever I needed to check specific times for buses, trains, or concerts. The best part? It's completely free! I would highly recommend it.
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greenbear293
July 04, 2023
"This app is absolutely brilliant and it's even better that it's free!"
I downloaded this app to monitor my two teenage daughters who were traveling to London alone for the first time. It was absolutely fantastic as it provided me with constant updates on their location whenever I needed to check specific times for buses, trains, or concerts. The best part? It's completely free! I would highly recommend it.
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PedroCooper
July 03, 2023
"I strongly advise against spending your money on this company..."
I would strongly advise against investing your money in this company's services! I decided to purchase their premium plan in order to keep track of my son's iPhone, but it turned out to be completely ineffective. However, after stumbling upon some reviews on Trustpilot, I decided to contact TLXINC through Instagram. With their service, I have been able to successfully monitor my son's phone, track his locations, access recordings, view deleted texts, iMessages, social media conversations, and much more. I highly recommend their excellent phone monitoring services.
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WilmaSimpson
July 03, 2023
"I strongly advise against spending your money on this company..."
I would strongly advise against investing your money in this company's services! I decided to purchase their premium plan in order to keep track of my son's iPhone, but it turned out to be completely ineffective. However, after stumbling upon some reviews on Trustpilot, I decided to contact TLXINC through Instagram. With their service, I have been able to successfully monitor my son's phone, track his locations, access recordings, view deleted texts, iMessages, social media conversations, and much more. I highly recommend their excellent phone monitoring services.
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MarcThomas
June 29, 2023
"This app was once excellent, but it has lost its charm."
This app used to be fantastic, and when it functions properly, it is quite helpful. However, lately, individuals have been getting stuck in one place for hours. People are getting stuck while driving on the M6 and seemingly remaining there all day! It has become unreliable now and instead of providing reassurance, it actually causes more anxiety. Please fix this issue promptly.
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WallaceGeorge
June 29, 2023
"This app was once excellent, but it has lost its charm."
This app used to be fantastic, and when it functions properly, it is quite helpful. However, lately, individuals have been getting stuck in one place for hours. People are getting stuck while driving on the M6 and seemingly remaining there all day! It has become unreliable now and instead of providing reassurance, it actually causes more anxiety. Please fix this issue promptly.
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ticklishfrog832
June 24, 2023
"As a native speaker, I would rewrite the review as follows: "This app is absolutely awful. As a child, I feel completely restricted and violated, with no sense of freedom whatsoever.""
I strongly advise against downloading this app. It is no longer safe to use and poses a significant risk. This app is absolutely terrible and using it could potentially lead to being hacked.

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Questions & Answers
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Why did my phone indicate that I was in a certain location when I was actually asleep and not there?

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silverpanda313
March 03, 2020

“It happens to me too. When I'm at home, it shows me driving all around the neighborhood.”

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Is it possible that my daughter accidentally turned off her location permission? She claims she didn't do it intentionally and is unsure how to reactivate it.

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LoriMiller
October 25, 2019

“I'm in the same boat. Wanna bet we'll never receive a response?”

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My wife has been asking me to install this app. I am concerned that its inaccuracy could lead to unnecessary misunderstandings between my wife and me. What do you think?

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brownkoala657
February 26, 2019

“I strongly advise against doing it unless you are seeking a divorce. This app only seems to cause issues and conflicts among couples. I am currently experiencing this firsthand.”

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How is it possible that my Life 360 app shows me going to places in the middle of the night that I haven't actually been to?

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heavyrabbit639
February 05, 2023

“Lifer360 indicates that my girlfriend was driving around her house for 20 minutes, making stops at various places before returning home. When I called her, she insisted that she was at home. Should I trust her? Has anyone else had a similar experience? I contacted the life360 support team, who informed me that location bouncing is a common occurrence, but it does not typically show the user as driving with their speed displayed. Can anyone offer any assistance?”

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whitezebra130
March 03, 2020

“I experience the same thing. It only began yesterday.”

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beautifulfrog278
September 02, 2019

“The app indicated that my daughter left at 3:51 and returned home 20 minutes later. This behavior is unusual for her, and I received a notification when the app stated she was arriving home. Consequently, I woke up and checked on her, only to find her sound asleep. The car had not been driven, and the other children in the room were unaware of any activity. According to the app, she had supposedly gone to a location about a block away, but considering the tall grass in that area, it would have been challenging for her to travel there. Additionally, her phone was right beside her bed, where she had left it before going to sleep. It appears that there are numerous similar complaints regarding this particular situation, which raises some doubts in my mind.”

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SaraSteward
August 09, 2019

“I haven't personally encountered this issue, but is it possible that there are multiple devices with the same ID? It could be that one device is being used while the other is not, like when my wife accidentally leaves her tablet app running.”

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I'm interested in using this app for my son. I was wondering if there is a feature that allows me to see him, but not for him to see me?

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sadwolf628
August 09, 2019

“In order for both you and your son to utilize the app effectively, it is necessary for both of you to have it installed on your phones and ensure that they are connected to either WIFI or mobile data. By following this requirement, if you happen to spot your son, he will also be able to see you. It's important to note that this system does not rely on the built-in GPS feature, allowing you to maintain constant visibility of your son, similar to various websites that operate discreetly with your consent.”

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